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内容简介:
Book De*ion
Toyota doesn't just produce cars; it produces talented people. In
the international bestseller, The Toyota Way, Jeffrey Liker
explained Toyota's remarkable success through a 4P model for
excellence-Philosophy, People, Problem Solving, and Process. Liker,
with coauthor David Meier, provided deeper insight into the
practical application of the principles in The Toyota Way
Fieldbook. Now, these authorities on Toyota reveal how you can
develop talented people and achieve incredible results in your
company.
Toyota Talent walks you through the rigorous methodology used by
this global powerhouse to grow high-performing individuals from
within. Beginning with a review of Toyota's landmark approach to
developing people, the authors illustrate the critical importance
of creating a learning and teaching culture in your organization.
They provide specific examples necessary to train employees in all
areas-from the shop floor to engineering to staff members in
service organizations-and show you how to support and encourage
every individual to reach his or her top potential.
Toyota Talent provides you with the inside knowledge you need
to
* Identify your development needs and create a training
plan
* Understand the various types of work and how to break
complicated jobs into teachable skills
* Set behavioral expectations by properly preparing your
workplace
* Recognize and develop potential trainers within your
workforce
* Effectively educate nonmanufacturing employees and members of
the staff
* Develop internal Lean Manufacturing experts
Guiding you with expert tips and training aids, as well as
real-world examples drawn from the authors' two decades of research
and field work, Liker and Meier show you how to get the most out of
people who live and breathe your company's philosophy-and who work
together toward a common goal.
From the Back Cover
Toyota's Secrets to Building an Exceptional Workforce
Leading Toyota authorities Jeffrey Liker and David Meier give you
the keys to growing top performers from within through a detailed
process of preparation, training, and follow-up. Drawing upon
Liker's detailed study of Toyota's manufacturing, technical, and
service organizations across the globe, and Meier's deep experience
gained from working with some of Toyota's best sensei, the authors
bring the company's proven practices to life through insight and
exercises, enabling you to
* Define your organizational needs and objectives
* Create development plans for all employees
* Grow your top talent from within
* Analyze routine work and ancillary tasks
* Break down a job for effective training
* Break the cycle of poor training and results to create a cycle
of continuous learning and improvement
书籍目录:
Acknowledgments
Foreword
Preface
Part One Getting the Organization Ready to Develop Exceptional
People
Chapter 1 What Can We Learn from Toyota about Developing
Talcnt;
The Philosophy ofTraining and Development within
2Toyota
The Unfortunate Reality
.
The Cycle of Struggle and Firefighting
Breaking the Cycle of Defeat tO CrcatC a Cyclc
of Succcss
If People Are the Answer,Selecting Quality
People Must Be thc.Key
Develop People tO Ensure Prosperity
Chapter 2 Toyota Works Hard tO Develop’Exceptional
Peoplc
People Development Is Critical tO xoyota
The Toyota Production S~tem Demands High
Capability
Standardizing Training tO Meet Global
Needs
Toyota's Human S~tem Model
FundalTlcntals ofTraining Are Applicable tO
Developing EmployeeTalent
Teaching Fundamental Skills.in a Standardized
Way at zoyota
PayNoworPayLater
Can You Achieve Results Similar tO Those
ofToyota?
Chapter 3 Toyota and the Training Within Industry
Program
Training Within Industry
Job Instruction Is the Foundation for Developing
Talent
Toyota and the Job Instruction Method
The Job Instruction Course
m Is a Great Launching Point
Chapter 4 Prepare the Organization
Start at the Beginning
Define the Organizational Needs and
Objectives
Assess the Current Situation
Go tO the Source for Information
Establish the Organization Structure
Selecting zrainers
NaturalTalents Necessary tO Be an Effective
Zrainer
Fundamental Skills and AbilitiesThat Are
Learnable
Selection Process
Making Development Plans for All Employees
Development for Personal Achievement
The Zalent Development Process
Development Is a Long-zerm
Commitment
Part Two Identify Critical Knowledge
Chapter 5 Begin at a HighLevel tO Understand Skill
Requirements
oftheJob
Start with the Broad
View
Are Service and Technical Iobs Completely
Different from
Manufacturing Jobs?
A Framework for Classifying Jobs
A Note on Standardization in Mechanistic versus
Organic Or[~nizafions
Developing Exceptional People in Different Types
ofJobs
Move from Broad Classifications tO Specific
Skill Requirements
Begin with Simple Tasks
……
Part Three Transfer Knowledge to Ohters
Part Four Verify Learning and Succes
Index
作者介绍:
Jeffrey K. Liker, Ph.D., author of the bestselling The Toyota
Way, is Professor of Industrial and Operations Engineering at the
University of Michigan and coowner of lean consulting firm
Optiprise, Inc. His Shingo-Prize winning work has appeared in The
Harvard Business Review, Sloan Management Review, and other leading
publications.
David P. Meier is coauthor (with Liker) of The Toyota Way
Fieldbook, and is President of Lean Associates, Inc., a consulting
company dedicated to supporting other organizations in their
efforts to learn from the Toyota Way. David was a group leader for
Toyota Motor Manufacturing for ten years.
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Book Description
Toyota doesn't just produce cars; it produces talented people. In the international bestseller, The Toyota Way, Jeffrey Liker explained Toyota's remarkable success through a 4P model for excellence-Philosophy, People, Problem Solving, and Process. Liker, with coauthor David Meier, provided deeper insight into the practical application of the principles in The Toyota Way Fieldbook. Now, these authorities on Toyota reveal how you can develop talented people and achieve incredible results in your company.
Toyota Talent walks you through the rigorous methodology used by this global powerhouse to grow high-performing individuals from within. Beginning with a review of Toyota's landmark approach to developing people, the authors illustrate the critical importance of creating a learning and teaching culture in your organization. They provide specific examples necessary to train employees in all areas-from the shop floor to engineering to staff members in service organizations-and show you how to support and encourage every individual to reach his or her top potential.
Toyota Talent provides you with the inside knowledge you need to
* Identify your development needs and create a training plan
* Understand the various types of work and how to break complicated jobs into teachable skills
* Set behavioral expectations by properly preparing your workplace
* Recognize and develop potential trainers within your workforce
* Effectively educate nonmanufacturing employees and members of the staff
* Develop internal Lean Manufacturing experts
Guiding you with expert tips and training aids, as well as real-world examples drawn from the authors' two decades of research and field work, Liker and Meier show you how to get the most out of people who live and breathe your company's philosophy-and who work together toward a common goal.
From the Back Cover
Toyota's Secrets to Building an Exceptional Workforce
Leading Toyota authorities Jeffrey Liker and David Meier give you the keys to growing top performers from within through a detailed process of preparation, training, and follow-up. Drawing upon Liker's detailed study of Toyota's manufacturing, technical, and service organizations across the globe, and Meier's deep experience gained from working with some of Toyota's best sensei, the authors bring the company's proven practices to life through insight and exercises, enabling you to
* Define your organizational needs and objectives
* Create development plans for all employees
* Grow your top talent from within
* Analyze routine work and ancillary tasks
* Break down a job for effective training
* Break the cycle of poor training and results to create a cycle of continuous learning and improvement
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